Permissions by role
Separate operational access from administration and configuration actions.
Access and privacy
The access each person needs.
Organise permissions by role and keep company information within its access scope. Recording, retention and access settings are part of designing the operation.
Separated company data
Keep calls, contacts and resources associated with their own company.
Defined retention
Establish recording access and retention policies suited to the operation.
FROM IDEA TO ACTION
Here is how it works.
Explore the example step by step. See what happens at every stage.
ILLUSTRATIVE EXAMPLE
Define the roles
Identify who handles calls, supervises and administers.
Assign access
Configure users and the permissions needed for their roles.
Review the policies
Confirm who can view information and how long it should be retained.
FROM DEMO TO YOUR REALITY
Let’s put this
to work for you.
Show us how your team handles calls. We will design the journey from there.
Talk about my operation