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Voice menus

Press 1. Reach the right team.

Build voice menus with clear choices, messages and submenus. Decide what happens when a caller makes no selection or presses an invalid key.

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Illustrative representation · Example data
01

Choices with a destination

Connect each key to a team, an extension or another menu.

02

Every path considered

Set a response for timeouts and invalid selections.

03

Your voice, your welcome

Use voice messages to introduce your business and guide callers.

FROM IDEA TO ACTION

Here is how it works.

Explore the example step by step. See what happens at every stage.

ILLUSTRATIVE EXAMPLE
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Prepare the message

Explain the choices in a short, easy-to-follow announcement.

02 / 03

Connect the keys

Choose a destination for each option and add submenus where useful.

03 / 03

Set the alternative

Choose a route for callers who do not respond or enter an invalid option.

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BETTER TOGETHER

Connect the pieces.

All features

Visual Flows

Shape every call journey, from the first ring to the right destination.

Queues and teams

Distribute calls and look after the waiting experience.

Callbacks and follow-up

Give return calls an owner and returning callers the right context.

FROM DEMO TO YOUR REALITY

Let’s put this
to work for you.

Show us how your team handles calls. We will design the journey from there.

Talk about my operation